We believe purchasing a new home should make you happy, so we will treat you with respect and fulfill our promises to keep you informed. Whether you’re buying your first home or looking to resize, you can count on us to help with all the details so your home purchase is stress free. What we do seems to be working, because there has not been one unsatisfied customer complaint in over 30 years. That’s a lot of happy customers. (Source: Alberta New Home Warranty Program)
Avalon’s Mission: Zero stress home buying experience.
Your Avalon Experience means we anticipate your every need (we draw the line at tucking you in at night) during your home buying journey. We have designed, redefined and are dedicated to giving you the best possible home buying experience.
We live in your community. That means not only are you our customer, you are also our neighbour. We are committed to a long-lasting relationship with you as an Avalon Central Alberta homeowner. Especially after you move in.
Here’s what you can expect from your Avalon home buying Experience:
- Modern homes designed for how you want to live
- Uncommon responsiveness
- Best-in-Class Customer Care including “fun-surprises” along the way
- A simple, easy process with our in-house home planner
- Transparency through and through
- Timeliness and an urgency to keep your home building and home buying process moving
- We will keep our promises and do the right thing
It’s Really About You
A happy customer is the acid test of Avalon’s success. We build homes for real people: people with families and those without; people with everyday, busy lives and those who are now enjoying a more relaxed lifestyle. More than anything, we build homes for people who appreciate a home being built the way it should be built.
All our home buyers are independently surveyed to evaluate us on the home readiness, customer service and overall satisfaction.
And our customers have spoken: 98.2 % of Avalon homebuyers surveyed would refer us to their friends and family, and 97% rated their overall experience positive with Avalon. Let’s put that in context – it’s the highest rating in Canada. Avalon Central Alberta has achieved the Platinum level Home Owner Mark of Excellence (H.O.M.E.), a third-party certification program for new home builders who achieve a superior rating for customer satisfaction, as rated by their customers.
Avalon Central Alberta Scored Big
98.2 % of Avalon home buyers surveyed would refer us to their friends and family, and 97% rated their overall experience positive with Avalon. That’s the highest rating in Canada!
Avalon Central Alberta has achieved the Platinum level Home Owner Mark of Excellence (H.O.M.E.), a third-party certification program for new home builders who achieve a superior rating for customer satisfaction, as rated by their customers.
Avalon was also recently recognized as the 2014 Winner of the New Home Buyers Choice Award for the Central Alberta region, in the Multi- Family category
We Don’t Mean to Brag, But Check Out Our Awards